JS
Jacqueline S

1 reviews | Active since Jan 2019

03 Dec 2019, 11:47

Vodacom upgrade voucher redeem

Uograded online. Biggest mistake of my life. Waited 1 week for the phone after they say you get it the next day. Then when i got the phone i tried to redeem the R500 voucher but there system says the imei nr are not on the system and i havent recieved the 20gig once off data. Spoken to so many people at vodacom and all of then do t know.

0
Replies (2)
Vodacom
Vodacom's reply03 Dec 2019, 13:57
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team 
JS
Jacqueline S's update03 Dec 2019, 14:16
Reviewer Update
Same message i got from your web site at ***. See ref ticket 54275 and 53940 and 53939. We will see if they contact me. Not holding my breath. Will post here if they dont