CP
Cindie P
1 reviews | Active since Nov 2020
29 Nov 2020, 22:59
Vodacom upgrade via Elite Mobile
Vodacom upgrade via Elite Mobile Still debits my account after cancelation was done and confirmed. Still waiting after more than 2 weeks for them to collect the wrong phone Call agent who assisted not qualified in my opinion to offer a service Specific detail were requested and I was told they have in stock Unable to get hold of them No call back USELESS SERVICE Save yourself the agony in using them for a Vodacom upgrade‼️‼️‼️‼️‼️‼️
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
30 Nov 2020, 07:57 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply30 Nov 2020, 07:57
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team