MS
MARC S
1 reviews | Active since Mar 2014
10 Feb 2022, 09:20
Vodacom upgrade: very poor service
In December 2021 I did a telephonic upgrade with Vodacom. They have not delivered the new cell phone. They do not follow up. I have not been informed when delivery will be made. Very poor service.
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Vodacom's replyOfficial
10 Feb 2022, 11:02 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply10 Feb 2022, 11:02
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team