MG
Mike G

1 reviews | Active since Dec 2017

26 Mar 2018, 11:29

Vodacom upgrade still sucks

Hi Hellopeter,

After my last complaint, Vodacom still has not integrated all my cellphone contracts into one bill. I have 3 contract numbers with vodacom and they still send me a bill for only 2 cellphone numbers and then threaten me with cutting my lines when payment is not made for the 3rd cellphone number.

Kine regards Mike **********

0
Replies (2)
Vodacom
Vodacom's reply26 Mar 2018, 11:46
Official

Dear Customer

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,

Vodacom Consumer Website Team

Vodacom
Vodacom's reply26 Mar 2018, 14:19
Official

Good day

As per our telephonic interaction, I have advised of the relevant feedback.

Regards

Kim