Vodacom Upgrade Specials not fullfilled

<p>I have done an upgrade on 2 of my cellphones numbers *** & *** dated 02 April 2016 at the Vodacom 4 U store in Midrand Vodaworld. At the time of the upgrade i was offered Vodacoms special on the S7 & S7 Edge ( Special includes 2GB Data for the first 3 Months & a Free Wireless Charger). On 02 May 2016 i have logged the first call to Vodacom (Ref No ***) with regards to Cell phone number *** not receiving the 2GB data for the first month as promised. The call centre agent advised me that this would be sorted within 24 hours. After numerous calls to the vodacom Upgrades department and a New Ref No: (***) which has been closed by Vodacom on the 11/05/2016 nothing has been resolved. My interaction with the call centre Agents Aden & Tsholofdloelo & Team leaders Thabo & Kim Moss including the Manager Jeannine, after numeous promises on call backs and resolutions still nothing has been resolved. Vodacoms technical department also called me Yesterday at 12h10 11/05/2016 to assure me that they will load the DATA manually for the next 3 months. Today 12/05/2016 i was aked to call the Vodacom 4 U store as they did not load the promotion, Collin Digaoto from Vodacom 4 U now refers me back to the Vodacom call centre as they have no rights on loading any DATA on to a customers account. After approxiametly 25 calls been shoved from pillar to post with no resolution upon dialling *** Vodacom Upgrades department i am no longer allowed to call them as the voice note states this number has exceeded its call access to the Vodacom Call centre and will only be allowed to call on the 02 June 2016. Wow thats a first from a call centre. Let alone the poor service level, and still no resolution.</p> <p>One Unhappy customer</p> <p>Ebrahim Seedat ***</p>