PH
Pierre H
1 reviews | Active since Feb 2011
17 Oct 2018, 17:02
Vodacom upgrade spam
Constant spam calls to "upgrade"
When you tell them that you aren't interested, they slam the phone down on you....
only to phone back 2 weeks later and repeat the process.
I will be going to their competition soonest.
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
17 Oct 2018, 17:52 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply17 Oct 2018, 17:52
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
17 Oct 2018, 18:36Dear Pierre,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, we have sent an email to our Sales team and requested them to remove your number from their database. RegardsConsumer Website Team(SA)
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, we have sent an email to our Sales team and requested them to remove your number from their database. RegardsConsumer Website Team(SA)
Vodacom's reply17 Oct 2018, 18:36
Official
Dear Pierre,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, we have sent an email to our Sales team and requested them to remove your number from their database. RegardsConsumer Website Team(SA)
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, we have sent an email to our Sales team and requested them to remove your number from their database. RegardsConsumer Website Team(SA)
PH
Pierre H's updateReviewer Update
24 Oct 2018, 09:34just got another call about upgrading.
And also the lady was "Are you sure it's the same company calling about the upgrade?"...
So... what? is this number being distributed to "convince" me to upgrade??!
PH
Pierre H's update24 Oct 2018, 09:34
Reviewer Update
just got another call about upgrading.
And also the lady was "Are you sure it's the same company calling about the upgrade?"...
So... what? is this number being distributed to "convince" me to upgrade??!