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Johann S
1 reviews | Active since Apr 2015
28 Nov 2019, 13:48
Vodacom upgrade ****!
I have now battled for over a month to get my upgrade that is due according to the upgrades dept, the vodacom store etc. However some person that need to enable the store to actually do the upgrade refuses. This is absolutely ridiculous. I have been paying an extra R271 per month to qualify for a yearly upgrade. However this is starting to feel like a ****!!!!!!!!
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Vodacom's replyOfficial
28 Nov 2019, 14:03Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards,Vodacom Consumer Website Team
Vodacom's reply28 Nov 2019, 14:03
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards,Vodacom Consumer Website Team