Vodacom Upgrade ****

<p>My wife's Vodacom tablet contract was due for an upgrade, She was contacted by Vodacom Customer Service advising her of this. We went into Vodacom Shop in Kolonade Mall (next to Game). The consultant agreed that out uograde date was the 01/ ********** . We did the upgrade and everything went smooth until we received our new statement. On hese there are Sundry charges for a R190 for Hardware Subsidy. After contacting customers care 082 111 the agent said this charge was for the old device as we upgraded on month 21. </p> <p> </p> <p>This is entrapment from Vodacom, as the consultant at Kolonade did no say anything about any additional charges. I feel That Vodacom is at fault. I have raised this issue with Vodacom directly and have not received any feedback from thrm.</p>