Vodacom Upgrade - Problems
Do not upgrade online. I tried to do an upgrade on their website, but something went wrong and I am still waiting for my delivery after 4 months. I have tried to call and go to the shop in person and all I get is a run around. I am thinking of going to another provider.
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Replies (2)
Vodacom's replyOfficial
27 Mar 2018, 06:10Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply27 Mar 2018, 06:10
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
11 Apr 2018, 11:27Good day
Once again thank you for your patience.
As per our telephonic interaction the matter has been resolved.
Regards
Kim
Best regards,
Vodacom's reply11 Apr 2018, 11:27
Official
Good day
Once again thank you for your patience.
As per our telephonic interaction the matter has been resolved.
Regards
Kim
Best regards,