VODACOM UPGRADE ONLINE

<p>What horrible experience, I am trying to upgrade my cellphone contract with Vodacom.I sent the upgrade in on Wednesday 04/01/17, received a confirmation email with a RAM tracking number wich picks up a consignment of May 2016, Tried calling Vodacom on Friday 06/01/17 Got transferred from one department to the other no one can assist me. Called Vodacom again Monday 09/01/17 same issue get trasferred from one department to the other no one can assist me. I mean really if you have the option of upgrading online this should be run more smoothly and clients should be able to get information from the upgrades team, Upon me asking to speak to a supervisor on Friday the consultant simply ended the call.</p> <p>All I really need to know is wheater or not this upgrade has gone through and when my phone will be delivered. I cannot go into a store to upgrade unless I know this one has not gone through!!!</p>