1 reviews | Active since Aug 2016
VODACOM Upgrade HORROR
<p>I did an upgrade and was told my phone will be delivered by wednesday, so i called this morning to be told my phone has been sent back to vodacom by RAM Couriers - Phoned RAM and they informed me that NO ADDRESS OR CONTACT DETAILS was on my parcel - phoned vodacom AGAIN and all they can say is we will only be able to send a new one NEXT WEEK. this was not MY stuffup!!!!! VODACOM NEEDS TO MAKE SURE I GET MY PHONE THIS WEEK AS THEY STUFFED UP WITH MY DETAILS ON THE DELIVERY PARCEL - I NEED AN UPDATE ON WHEN I WILL GET MY PHONE AS I ALLREADY GAVE MY CURRENT PHONE TO SOMEONE IN NEED AND NOW IM SITTING WITH NOTHING!!!!!!!!!!!!!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
really - an automatic reply?? this is what i get ?
really - an automatic reply?? this is what i get ?
