TT
Tania T
1 reviews | Active since Feb 2021
20 Feb 2021, 14:02
Vodacom upgrade gone seriously bad!
I Had the worst experience with Vodacom regarding a upgrade I did a month ago. ********** information was given to me and they refuse to take te telephone back! I phoned several times with no luck and now they deny the fact that their agent misled me regarding the telephone! I now sit with an unusable phone i cannot use! What can i do???
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
20 Feb 2021, 16:06Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply20 Feb 2021, 16:06
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team