VODACOM UPGRADE *****E - LACK OF DISPUTE RESOLUTION 40 + DAYS ONWARDS

Item: Vodacom
Rating: 1
Author: Stacey S

After being a Vodacom customer for as long as I can remember, I am really disappointed in Vodacom's ability to resolve this matter, despite their commitment on the website.

14 March a HelloPeter Review was submitted regarding a Vodacom ***** Case. 15 March, received a reference number - ***** confirmed and credit has been requested. To date, no further communication had been received regarding this matter, and despite several attempts to follow up on the matter, we are stone-walled. Can we please get feedback?

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Replies (1)

Stacey S's updateReviewer Update

24 Mar 2023, 08:34

Thanks for the feedback, and with a high probability that this reply will not receive any feedback from Vodacom, but when can we expect a refund of the funds deducted though the ********** upgrade?

Stacey S's update24 Mar 2023, 08:34

Reviewer Update

Thanks for the feedback, and with a high probability that this reply will not receive any feedback from Vodacom, but when can we expect a refund of the funds deducted though the ********** upgrade?