1 reviews | Active since Jan 2017
Vodacom upgrade *****
<p>I called vodacom on the 20th of jan 2017 to cancel my contract the sales agent ended up deal matching a contract i saw on another network, ended up buying a deal of 75 mins 75smses and 20.5 GB of data per month of which 20 GBper month was due to a deal matching to prevent me from leaving the network. This month i find out by looking at my invoice that it wasnt promotional i'm pre paying for it and it doesnt come per month it is once off for 6 months. i find this totally unacceptable and fradulent to sell false deals to customers. </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
