Vodacom upgrade failed

Item: Vodacom
Rating: 1
Author: Lizelle F

Vodacom!!!!! I am really tired of writing the same complaint for the last 6 months every month being promised the fault on there side will be sorted out!!! When Vodacom??? Paying for a new contract for 6 months now not receiving my data that I am paying for and that was part of the upgrade. Is it ever going to be sorted VODACOM?? THIS WAS MY LAST UPGRADE WITH VODACOM NEVER AGAIN!!!!

Helpful (0)

Replies (3)

Vodacom's replyOfficial

01 Mar 2025, 11:08

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,

Vodacom Consumer Website Team

Best regards,

Vodacom's reply01 Mar 2025, 11:08

Official

Best regards,

Lizelle F's updateReviewer Update

03 Mar 2025, 10:41

Still no one phoned me from Vodacom!!!!
Vodacom can't sorr out there problems but they want money!!!!!

Lizelle F's update03 Mar 2025, 10:41

Reviewer Update

Still no one phoned me from Vodacom!!!!
Vodacom can't sorr out there problems but they want money!!!!!

Vodacom's replyOfficial

12 Mar 2025, 12:48

Dear Lizelle

Kindly be advised we have now activated the 3GB date bundle discounted at 45% on ***.

Regards

Vodacom Consumer Website Team

Best regards,

Vodacom's reply12 Mar 2025, 12:48

Official

Dear Lizelle

Kindly be advised we have now activated the 3GB date bundle discounted at 45% on ***.

Regards

Vodacom Consumer Website Team

Best regards,

Vodacom upgrade failed

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