AN
Al N

1 reviews | Active since May 2017

13 May 2017, 20:22

Vodacom - Upgrade dept poor service

<p>I ordered my S8 plus online and it came with a starter kit for the S8 and not the plus model.trying to get someone to assist from Vodacom and its been a nightmare.They keep transfering me different depts, 2 x ppl said they would call me back...its been 3 days and still no reply</p>

0
Replies (2)
Vodacom
Vodacom's reply14 May 2017, 08:12
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

AN
Al N's update25 May 2017, 08:08
Reviewer Update

All i have recieved was an email confirming receipt of the complaint. Can you get someone to contact me asap!