Vodacom upgrade dept messed up and downgraded my package

I upgraded my number ********** 966 and received a Nokia 7 Plus. Thats all fine, but I clearly told the, to keep the package on the current one its on and just upgrade the contract, now suddenly i see they downgraded the package. Now they tell me this can only be fixed in 3 months time as it was upgraded . I am really loosing faith in vodacom and if this kind of service continues i am going to get a lawyer and make vodacom cancel all my services with them, believe me i am on the verge of making a big scene vodacom is giving me horrible service.

So Vodacom or whoever, fix this damn number and take it back to its original package TODAY , not 1 DEC or in 3 months, vodacom and the person that did the upgrade was the one who messed this up, you dont blame the customer or inconvenience a customer if you made a mistake.

If you want to see me being REALLY NASTY i will put a block on my debit orders and from now on my account will bounce and then you can take me to your collections attorneys and they can fight this out so sort this **** out today and let me know that its back on the original package it was.

I am going to take that phone and dump it at a vodashop and stop my debit orders!!!! I am seriouly not messing around, and believe me as a customer i have the right to do so as service given deserves payment, no service deserves no payment. So keep on telling me you cant fix this or in threee months or whatsoever and test my patience please test it i beg you!!!!!