BT
Bonnie T

1 reviews | Active since Dec 2021

03 Dec 2023, 12:20

*********** Vodacom Upgrade Department Employees

Most frustrated, the Vodacom Upgrade department is the most *********** department, full.of people who simply don't know what they are doing. They seem to be pushing through sales, I suppose in order to earn commission, whilst they sell lies to its customers. Everyone you talk to there tell you different things, yet they work for the same.company.

Furthermore, nothing that they tell you and do makes sense. Surely, I think Vodacom can do better by training these people.

0
Replies (1)
Vodacom
Vodacom's reply04 Dec 2023, 09:03
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards,Vodacom Consumer Website Team