VODACOM UPGRADE DEPARTMENT

<p>GOOD DAY IVE APP**** OVER THE PHONE LIKE I DO EVERYTIME FOR MY CELL PHONE UPGRADE.A WEEK LATER STILL NO DELIVERY,SO I PHONED THE RAM COURIER SERVICE AND THE ADRESS OF DELIVERY THAT VODACOM GAVE THEM WAS WRONG.AFTER A LONG PHONE CALL WITH VODACOM THEY FIXED THE ADRESS.TODAY 04/10/2016 I PHONE AGAIN RAM COURIERS THEY TELL ME THE PHONE HAS BEEN SENT BACK TO VODACOM WAREHOUSE.DONT UNDERSTAND WHY.....ON THE PHONE AGAIN WITH VODACOM FOR ALREADY 1 HOUR HOLDING ON TO SPEAK TO A MANAGER ON DUTY......THIS IS REAL UPSETTING AND THE PROBLEM IS NOT GETTING SOLVED.WHY MUST I WAIT ALMOST 2 WEEKS FOR MY PHONE TO BE DELIVERED AND NOTHING GETS DONE AND STILL GOT NO PHONE BUT ITS EASY TO TAKE OUR MONEY......AFTER 1 HOUR HOLDING FOR A MANAGER ALL SHE CAN SAY IS SORRY AND DROP THE PHONE IN MY EAR........IM REALLY AND TRULY UPSET ABOUT THE SERVICE OF VODACOM</p>