FR
Frans R
1 reviews | Active since Jul 2011
09 Feb 2020, 15:04
Vodacom Upgrade check
I wan't to check the upgrade date on a contract cellnumber that is currently used in a vodacom router but there is no way to do that online as the number cannot receive messages thus cannot receive the otp i can take out the sim card put in in a phone and then check this is inconvenient i'm not phoning either as i wanted to check online but no Vodacom website allows me to
Helpful (0)
Replies (4)0
Replies (4)
Vodacom's replyOfficial
10 Feb 2020, 08:28Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards,Vodacom Consumer Website Team
Best regards,
Vodacom's reply10 Feb 2020, 08:28
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards,Vodacom Consumer Website Team
Best regards,
FR
Frans R's updateReviewer Update
12 Feb 2020, 13:28Noow this is really frustrating i want to apply for a new contract a laptop deal but the number *** cannot receive otps because its in a vodacom router at home to which the OTP is sent i cannot answer my phone at work only emails
FR
Frans R's update12 Feb 2020, 13:28
Reviewer Update
Noow this is really frustrating i want to apply for a new contract a laptop deal but the number *** cannot receive otps because its in a vodacom router at home to which the OTP is sent i cannot answer my phone at work only emails
FR
Frans R's updateReviewer Update
12 Feb 2020, 13:30Now this is really frustrating i want to apply for a new contract a laptop deal but the number Noow this is really frustrating i want to apply for a new contract a laptop deal but the number ********** cannot receive otps because its in a vodacom router at home to which the OTP is sent i cannot answer my phone at work only emails cannot receive otps because its in a vodacom router at home to which the OTP is sent i cannot answer my phone at work only emails ***
FR
Frans R's update12 Feb 2020, 13:30
Reviewer Update
Now this is really frustrating i want to apply for a new contract a laptop deal but the number Noow this is really frustrating i want to apply for a new contract a laptop deal but the number ********** cannot receive otps because its in a vodacom router at home to which the OTP is sent i cannot answer my phone at work only emails cannot receive otps because its in a vodacom router at home to which the OTP is sent i cannot answer my phone at work only emails ***
Vodacom's replyOfficial
24 Feb 2020, 14:52Dear Frans,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly be advised that we have responded via email. Regards Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly be advised that we have responded via email. Regards Consumer Website Team
Best regards,
Vodacom's reply24 Feb 2020, 14:52
Official
Dear Frans,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly be advised that we have responded via email. Regards Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly be advised that we have responded via email. Regards Consumer Website Team
Best regards,