RV
RENETTE V
1 reviews | Active since May 2014
11 Jan 2022, 08:40
VODACOM UPGRADE
Good day I've been with Vodacom for almost 30 years. Never have i not paid my account on time. In the past 4 years i have done a few upgrades while on dept review. Yesterday i wanted to do an upgrade and was told due to the fact that im on debt review I may no longer upgrade to a new tablet on my contract (which is even a lower payment option). Vodacom is one of the first accounts i pay every month when i get paid. I went onto debt review to try and save my name. At least i didnt run away and no do something about my situation. My Vodacom account no is I***
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
11 Jan 2022, 09:12 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply11 Jan 2022, 09:12
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
RV
RENETTE V's updateReviewer Update
11 Jan 2022, 11:58Then why was i allowed to do upgrades in the past 4 years when i was on debt review.
That i dont understand.
Regards
Renette
That i dont understand.
Regards
Renette
RV
RENETTE V's update11 Jan 2022, 11:58
Reviewer Update
Then why was i allowed to do upgrades in the past 4 years when i was on debt review.
That i dont understand.
Regards
Renette
That i dont understand.
Regards
Renette