RS
Riekie S

1 reviews | Active since Dec 2010

01 Mar 2022, 09:53

Vodacom Upgrade = be carefull

Never try to upgrade on the internet. I tried and now I'm stuck with a new contract in stead of an upgrade. I've been trying to resolve this and Vodacom just say sorry. How disappointing

0
Replies (2)
Vodacom
Vodacom's reply01 Mar 2022, 11:10
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
 
RS
Riekie S's update08 Apr 2022, 11:40
Reviewer Update
Well I thought Vodacom actually assisted. And then I received my account. So lets see next month, maybe this will be corrected with all the credits that were promised