Vodacom upgrade at Istore Gateway
<p>Contract to be upgraded</p> <p>Mr D I Fraser POBox 22 47 Mt Edgecombe Country Club 4300</p> <p>New phone requested to be upgraded</p> <p>Vodacom Contract still pending after 5 days of trying to update status and release the phone - service from Vodacom is beyond SHOCKING.</p> <p>It has caused delays ,6 REPEAT visits to the ISTore,all technical and suport staf at ISTore CANNOT release the new phone as upgrade cannot be uploaded and "status pending"</p> <p>Worst service delivery EVER form Vodacom and TODAY ALL Vodacom stores are closed.</p> <p>PLease action IMMIEDIATLEY.</p> <p>This will be escalated to the highest level of complaint from us to the Vodacom Head Office and Istore Head Office.</p> <p>Mr and Mrs Fraser</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear David
As discussed, this matter has now been resolved.
Regards,
RJ
Dear David
As discussed, this matter has now been resolved.
Regards,
RJ
