1 reviews | Active since Jul 2017

26 Jul 2017, 21:24

Vodacom Upgrade and hidden costs!

<p>Do not , and I mean do not , get an upgrade with Vodacom before your time to get an upgrade because you end up paying for tow phones :/ well that's the explanation that the call centre gave me - and this will happen for the next three months! Wow how shocking. Time to think about going to Telkom Mobile full time. </p>

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Replies (3)
Vodacom
Vodacom's reply27 Jul 2017, 07:16
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply27 Jul 2017, 15:16
Official

Hi Dezi

As discussed, feedback has been provided.

Regards,

RJ

Vodacom
Vodacom's reply27 Jul 2017, 15:17
Official

Hi Dezi

As discussed, feedback has been provided.

Regards,

RJ