1 reviews | Active since Nov 2014
VODACOM UPGRADE
<p>Been hassling for more than a week to get an upgrade on my phone ********** 827. Lucky at Carnival Mall and Mpho (man) and Refilwe keeps on telling me they will come back to me... but each and every day for more than a week I need to contact back because they do not return my calls. You can really close this shop as the people are so ***********. </p> <p>I still have an issue and can not get my upgrade... Query was logged with Vodacom but the staff keeps on telling me when I phone Vodacom has not updated or fixed the issue.. Well I will cancel my long history with Vodacom now... and will go to a new service provider.</p> <p>Stores number ********** .</p> <p> </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
