TK
Thembinkosi K
1 reviews | Active since Oct 2018
07 Dec 2022, 16:22
Vodacom Upgrade
I did a data contract upgrade online and use my main number to receive OTP. Instead of upgrading the data line only also they upgraded my main number with data. Now I cannot make calls from my main number as it now a data number and I am told that the reversal will be done month end.
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Vodacom's replyOfficial
08 Dec 2022, 07:52Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply08 Dec 2022, 07:52
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team