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Nabeel S
1 reviews | Active since Mar 2015
01 Dec 2022, 17:10
Vodacom Upgrade
I dont know where to start, I have all the proof via email as well as vodacom website that my upgrade is processed but according to vodacom call centre there is no upgrade done, emails says: Congratulations on your upgrade! Your order number: ***
- I have now lost out on a black Friday deal that my daughter is waiting on. I have all the proof from emails to my order status on the website and I have been calling 4 times and no one can help, this is frustrating as I dont know what to do anymore....
Helpful (0)
Replies (5)0
Replies (5)
Vodacom's replyOfficial
02 Dec 2022, 07:54Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply02 Dec 2022, 07:54
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Nabeel S's updateReviewer Update
02 Dec 2022, 08:47I am only contactable on ***
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Nabeel S's update02 Dec 2022, 08:47
Reviewer Update
I am only contactable on ***
Vodacom's replyOfficial
02 Dec 2022, 09:18 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply02 Dec 2022, 09:18
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Nabeel S's updateReviewer Update
02 Dec 2022, 12:07give me a contact number to call because i am receiving a call from ***4 but when I answer it goes off
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Nabeel S's update02 Dec 2022, 12:07
Reviewer Update
give me a contact number to call because i am receiving a call from ***4 but when I answer it goes off
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Nabeel S's updateReviewer Update
02 Dec 2022, 16:46This can be closed now as vodacom as sorted this out
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Nabeel S's update02 Dec 2022, 16:46
Reviewer Update
This can be closed now as vodacom as sorted this out