Vodacom upgrade !

And Vodacom once again have no idea how to deal with customers. What a hopeless bunch they are. I app**** for an upgrade to my contract 3 weeks ago and to date no response. Called them today to be informed they'd cancelled the upgrade as no stock of Nokia7.1 phone...really ? Did they inform me...er...no ,is this the company with SMS at their service..I suspect so. Every time I have the misfortune to make contact with Vodacom I am left wondering why the hell I endure such ********** service ,perhaps it is me that needs to move to another service provider. Anyway, save to say Vodacom have yet once again excelled themselves as how NOT to provide service. Last posting on Hello Peter was never resolved and once again I was left in the lurch. How Vodacom manage to survive let alone make their obscene profits is anyone's guess. Oh Vodacom............... I hate you !