1 reviews | Active since Oct 2018
Vodacom upgrade
I upgraded on the 28 Sept 2018 Got the upgrade confirmation call and waited for delivery of my device. When I followed up today 10 October 2018 I was informed that someone cancelled my upgrade! Vodacom could not tell me who cancelled it and I had to do the upgrade again!!! Still waiting for the confirmation sms for this upgrade!!! Been with Vodacom for years. Maybe time to change?
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Gideon
Thank you for taking my call. As per our telephonic conversation I have advised accordingly with regards to your query.
Have a great day further
Vodacom Consumer Website Team
Dear Gideon
Thank you for taking my call. As per our telephonic conversation I have advised accordingly with regards to your query.
Have a great day further
Vodacom Consumer Website Team