Vodacom Upgrade

<p>I upgrade one of my 6 lines in Jan'17, this upgrade took place over telephonically as the stores did not have stock of the device we were looking for. Whilst doing this upgrade we were offered a 20 gig per month for 24months by the consultant as it was Vodacom's Black Friday special they were running.</p> <p>After sometime when the upgrade was done I called in to inquire about something else I decided to confirm the deal that we got and I was told my understanding was correct. Anyway we learnt after sometime that this Data deal was only for 6 months into the subscription and not for 24 months. I have tried numerous times contacting the call center and eventually logged a query which was later closed without the problem ever been resolved. I also requested for them to review the call conversations to prove what I was promised which was also not done.</p> <p>I'm frustrated as this is not the first time I'm experiencing poor service and having to fight for what was promised.</p>