Vodacom Upgrade

<p>Ticket: https://vadminlikeminds.freshdesk.com/helpdesk/tickets/9612</p> <p> </p> <p>VODACOM THIS IS REALLY STARTING TO GET REDICILOUS!!!!!!!!!!!!!!!!!!!</p> <p>I’VE SENT YOU THE BELOW PRIVATE MESSAGE THINKING THAT YOU MIGHT ASSIST IN SORTING OUT THIS ISSUE BUT CLEARLY YOU AREN’T INTERSETED AND I’M SERIOUSLY STARTING TO GET ****ED OFF!!!!</p> <p>SINCE THE 6TH I’VE HAD NO RESPONSES ON MY EMAILS, THEY ARE JUST BEING IGNORED SO CLEARY YOU ARE HOPING THAT I WOULD GO AWAY AND THAT YOU WON’T HAVE TO FIX YOUR F$%^UPS!!</p> <p>I WILL ESCALTE THIS TO TOP EXECUTIVE LEVEL IF THAT IS WHAT'S NEEDED TO GET THIS RESOLVED AS THIS IS THE WORST CUSTOMER SERVICE I’VE EVER HAD!!</p> <p> </p> <p>EXPECTING YOUR RESPONSE ASAP!!!</p> <p> </p> <p>ThinusMartin rep**** privately:<br />Hi RJ / Vodacom</p> <p> </p> <p>I'm posting a private reply to see if I get some response before going public.</p> <p>I'm still struggling to finalize my upgrade which has now been going on from the 10th of May. Kendell from Likeminds told me about 2 weeks back that I can start using my new phone and that they would only exchange the gear fit 2 that is not correct and this was on the 29th of May. I was also told that stock was arriving soon but to date I haven't received anythign and Kendell(likeminds) also stopped responding to my emails from the 6th so at the moment I don't know what's going on and also paying for an item I can't even use. I'm getting the feeling that you are hoping that I would just go away but I won't. If this isn't resolved ASAP then I'm canceling my contract. Please advice how we are going to proceed.</p>