CB
Christiaan B
1 reviews | Active since Apr 2013
18 Dec 2020, 09:40
Vodacom upgrade - ***
Absolute horrible service. I did an upgrade, they send it to the wrong address. Then I had to wait longer because vodacom made the mistake to use the wrong address. Then today I receive a sms stating that my order K*** has been returned to Vodacom and I now have to check for another deal. That is shocking!!! I may now look to cancel all my contracts with Vodacom and look for another provider. I have been sitting with Vodacom for many years and this is how I am treated.
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Replies (3)
Vodacom's replyOfficial
18 Dec 2020, 10:43Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply18 Dec 2020, 10:43
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
CB
Christiaan B's updateReviewer Update
19 Dec 2020, 14:53I still have not received a call!!!! Shocking!!
CB
Christiaan B's update19 Dec 2020, 14:53
Reviewer Update
I still have not received a call!!!! Shocking!!
CB
Christiaan B's updateReviewer Update
21 Dec 2020, 10:59What number did you use to contact me!!!! This is now the 2nd time you try to contact me an it says unsuccessful!! I have not rece8ved any calls!!
CB
Christiaan B's update21 Dec 2020, 10:59
Reviewer Update
What number did you use to contact me!!!! This is now the 2nd time you try to contact me an it says unsuccessful!! I have not rece8ved any calls!!