Vodacom up to there ***** ways for 2 time stop it

Hi This company likes to do ***** and we let them get away this is the second time that i cancel a contract and they or upgrade them or they doint cancel it on the 07-11-2019 i did a premature cancellation quote amount was 489.00 i did pay this amount that same day send the proof and they went and c kept the contract running another 3 months after legal paper work that was signed and emails they went and charge me for there untrained work force fault ref*** acc no I***-6 and cell number for this problem was *** that i never even had i told them it was lost payment notification number on that day 754660 so can some one please stop this bad manage company to do ********** acts against SA citizens.