Vodacom up to date account - Disconnected no.

Mrs. SJ de Klerk ***) account with Vodacom is up to date date and from some reason (3 cell phones on this contract and data) Mrs. MF Fourie ***) line was disconnected and they went to the Vodacom shop in the Kolonade Centre - Eunice Mtetwa - Manager Vodacom Kolonnade - *** / ***)<br> She confirmed the account was up to date and will have the line reconnected. Phoned her yesterday for about 5 times with the same issue and late in the afternoon she said one of the ladies was working on the problem and will call back in 5 min. Still waiting for that call and Mrs. Fourie uses the phone for her wedding business and clients get very upset specially brides before a wedding and think for any business phone this is unacceptable. It's been 3 days now and she is still unable to make calls, able to receive but her business is standing still....