HVdm
Heidi Van der merwe

1 reviews | Active since Oct 2022

14 Jul 2024, 11:17

Vodacom up to ****

If I could I wouldt even put a star. Vodacom is bad. We had a problem with fibre it was put off and no one's know why. It was put back in. And yes we do pay every month in time but our fibre is more off than on. We'll today from 9 the fibre is off again. How in the world but we must keep on paying the full amount but we do not get any service we cant cancel cause of contract. But they give poor service. This is going on for a long time. Vodacom is up to ****. Really. Again without wifi from 9 . I will never ever recommend vodacom to anyone . I'm puting my ref nr for the 11th here that you guys can see it's been 3 days and again no signal

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Replies (1)
Vodacom
Vodacom's reply14 Jul 2024, 18:46
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team