Vodacom unwillingness to fight ***** on their network

Hi all

Have an extremely unfortunate incident to report with my cell service provider i.e. Vodacom. Two of my cell numbers were **********ly ****** off me. SIM swaps were performed and both numbers were taken away. Vodacom confirms all details of the SIM swap on their system but they not willing at all to offer any assistance for me to get my numbers back. I contacted almost every department and visited three stores - NON prepared to help. Each pushing the buck onto the next INCLUDING their ***** department. All my personal and business informationis linked to those numbers....I stand to lose a lot more with those numbers being in the possession of others.