VODACOM, UNWILLING TO HELP OR ASSIST OR EVEN CALL BACK TO UPDATE

SECOND POST ON HELLO PETER, LAST WEEK-HAD NO LUCK WITH IT AT ALL Please can you assist me. We are vodacom account holders and have been for many years. (over 10 years) This is a vodacom fibre issue that I have been having, and after speaking to so many first line agents and them speaking to their managers and having SR and SO numbers and the tickets keep getting cancelled. Ref numbersSR*** = CLOSED as vodacom said problem fixed. NOT FIXEDSR*** = not sure the status SO*** = THE SECOND interim LTE ordered which STILL has not been allocated to me as the ONT is currently active and the LTE department can not issue the LTE due to the previous tenant taking his ONT and that is still running. so the LTE have my new address as a location that has fibre to the home (which it doesnt) Today: 03/10/2023 Pindiwe tells me the same issue from the past and that is the previous tenant left with his ONT which is activated to the address and as that is still running and active that there is nothing they can do.Manager (which I was not allowed to get the name of - is supposedly phoning me back) Previous first line agents and managers which I have NEVER HEARD FROM AGAINUlrich, 1st lineMeita, 1st lineYolonga, (Manager) Sli Zwane (he just hung the phone up on me) 1st lineOlliver (vodacom hello peter agent) never heard back fromPindiwe:1 st lineShanay Johnstone 1st LineGreg Sikuana: 1st Line I have spent nearly R3000 so far for data, as my daughters are homeschooled they need access to the internet. however I AM NOT GETTING ANYWHERE WITH VODACOM. If you would like you can call me, and I will explain everything from day one. As vodacom is completely in the WRONG here and all I want is answers or calls back updating me on everything. However I am getting nothing at all.