Vodacom unwilling or unable to cancel contracts, still charging after a year.

Words can not express. Vodacom's incompetence border on the imbecilic. to the mainstream consumer, DO NOT DO BUSINESS WITH VODACOM.

December last year I called customer care to cancel my contracts with Vodacom and explicitly told the operator that I was moving my business to MTN for various reasons. A few months in I am still getting debit orders deducted from my account. I called customer care again, since you can't inquire on your account in store anymore and do business like a human being face to face, and I was left on hold for half an hour.

I thus decided, since I gave explicitly asked to CANCEL all contracts and close all accounts, to cancel the debit order with my bank. Then the robotic calls commenced telling me I am owning Vodacom.

In the third quarter of 2021 I made a call to customer care again to solve the problem and the imbecile on the other end drove me to profanity, problem still not solved.

In November 2021 I called again, now the forth time and explained to the lady the whole situation. She managed to rectify the back charges, but I am still getting charged!

Listen Vodacom, I do not want to be affiliated with you anymore! I want this issue rectified ASAP. I refuse to pay another cent. I refuse to do business with your farce of a company any longer. I have contacted you enough, I demand someone with more than three neurons in their melons to contact me and solve this problem permanently!