Vodacom Untruthful

I recently upgraded my number online and the upgrade included a smar****ch.

I only received the phone and no smar****ch.

Apon contacting them and struggling for about three weeks every consultant told me I made the mistake.

I eventually received my invoice / quote 1-**********6793 and in black and white it says that the watch is included.

They verified with a reply that they will manually sent the accessory, it has now been two weeks and no one from Vodacom got back to me yet.

They do not respond to any emails and no contact has been made by them to assist with the manual shipment of the smar****ch.

In the meantime I as a consumer must pay the higher price, because they just block your number if you do not pay.

Be very careful, they are "*******"