AV
Angelique V
1 reviews | Active since May 2014
30 Aug 2021, 12:04
Vodacom unresponsive!
Written requests to stop collection on expired contracts go unanswered! This has been ongoing for more than a month. Not impressed with your service Vodacom.
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
30 Aug 2021, 13:32Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply30 Aug 2021, 13:32
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
AV
Angelique V's updateReviewer Update
30 Aug 2021, 13:40Good day,
This is for a business contract. This matter has been ongoing since 06 August. We really want you to ensure that another debit does not deduct.
Regards,
This is for a business contract. This matter has been ongoing since 06 August. We really want you to ensure that another debit does not deduct.
Regards,
AV
Angelique V's update30 Aug 2021, 13:40
Reviewer Update
Good day,
This is for a business contract. This matter has been ongoing since 06 August. We really want you to ensure that another debit does not deduct.
Regards,
This is for a business contract. This matter has been ongoing since 06 August. We really want you to ensure that another debit does not deduct.
Regards,
Vodacom's replyOfficial
02 Sept 2021, 18:07 Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization. Kindly be advised that we were not able to make contact with you. Please call *** for any further assistance. Regards Consumer Website Team
Best regards,
Vodacom's reply02 Sept 2021, 18:07
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization. Kindly be advised that we were not able to make contact with you. Please call *** for any further assistance. Regards Consumer Website Team
Best regards,