OR
Oscar R

1 reviews | Active since Jan 2017

22 May 2018, 20:21

Vodacom Unreliable

Vodacom keeps loading upping account. i have gone as far as to request a limit on my account of R50 after they said I had to have clicked something to make my account that high. This month same **** story. account already past limit i requested with no help from vodacom. They just add and add to the account and can not show me where i authorized money being deducted. So i must just pay and pay more. Nothing from there side to resolve issue.

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Replies (1)
Vodacom
Vodacom's reply22 May 2018, 20:44
Official

Dear Customer

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards
Vodacom Consumer Website Team