SJ
Sanet J
1 reviews | Active since Feb 2014
23 Apr 2025, 14:53
VODACOM unprofessional ****s
What a bunch of ****mers Claim to save me money if I upgrade online with Black Friday deal Guess what they removed my 5GB data package that I paid only R45.65 and now I have to pay R167.39 for the same The they called me and said my package includes a FREE handset I did not want it and they insisted I take it Now they charge me R40.00 a month for my FREE handset They are ****s and scheme you where ever they can to charge you more
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Vodacom's replyOfficial
23 Apr 2025, 15:37 Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply23 Apr 2025, 15:37
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team