NT
Naomi T
1 reviews | Active since Sept 2020
14 Sept 2020, 09:03
VODACOM = UNPROFESSIONAL = DISHONEST
This my second review - only once has someone phoned me. The story of the consultant and my friend who picked up the phone does not match. We do not have a contract copy as I did not sign for anything nor did my friend. Vodacom need to pay back my money, take the phone, and cancel my contract with immediate effect.
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Vodacom's replyOfficial
14 Sept 2020, 09:55 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply14 Sept 2020, 09:55
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
NT
Naomi T's updateReviewer Update
14 Sept 2020, 10:07Thank you, looking forward to your call and sorting this out for once and for all
NT
Naomi T's update14 Sept 2020, 10:07
Reviewer Update
Thank you, looking forward to your call and sorting this out for once and for all