AS
Abiot S
1 reviews | Active since Sept 2021
07 May 2023, 15:55
Vodacom unprofessional conduct
A contract was opened with my cridentials. I contacted vodacom and sent requested documents. I was advised that the debit order was stopped and I should expect repayments in 7 to 14 days. A month later no repay and another debit. Unprofessional.
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Vodacom's replyOfficial
07 May 2023, 16:03Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply07 May 2023, 16:03
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team