EP
Emma P
1 reviews | Active since Mar 2022
21 Jun 2022, 13:05
Vodacom unprofessional business
I since waited for Vodacom call regarding my account which couldn't be canceled upon expire due to being send from pillar to post and ended with a bill of plus r2000 instead I got a call from a company alleging they being appointed by vodaco to collect money on their behalf
This is unacceptable
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Vodacom's replyOfficial
21 Jun 2022, 14:00 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply21 Jun 2022, 14:00
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team