MC
Marne C

1 reviews | Active since Feb 2021

13 Mar 2026, 11:34

Vodacom unprofessional and pathetic services

I have placed so many complaints against the services and unprofessional consultants and yet I am still struggling. I am getting very impatient and angry with this continuous issues with Vodacom. Yet again money's are paid via efts to them and they keep on adding amounts onto this account and if you enquire the issue the consultants gets unpleasant and start telling you their is no authorisation in place.

0
Replies (2)
Vodacom
Vodacom's reply13 Mar 2026, 14:02
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
MC
Marne C's update13 Mar 2026, 14:19
Reviewer Update
Goodday
This is what you said previously and yet they still keep on calling and harassing my parents. I'm really not happy with vodacom as all payments are made and pop was send through they still keep on going and say the account is in arrears.
Mush I stop paying this account?