Vodacom unloyal service povider

I never authorised Vodacom to pay third parties (pirates) on my behalf. But they do. To counteract their *******/********* practices, I frequently request Vidacom to unsubscribe me from all content services. And for the past few years it was effective. However, recently, I only receice the promise that I will receive confirmation of all stopped services soon, buy it never happens. I continue to demand refunds of the unauthorised payments, but dont receive it. What a way to thank a customer that never missed a payment over the past 2 decades!