Vodacom unline upgrade

Im extremely dissatised with the services of online upgrades. I upgraded on 8 December 2025 . After several follow up i was told that my order has been canceled without prior notification which i found to be unacceptable. I further spoke to Londiwe and her supervisor who hang the phone on me. Several follow ups were made with londiwe again, but unfortunately there was no assistance provided. I expected better communication and professionalism, especially after i upgraded and constant follow ups. 10 days trying to make an upgrade which should have taken 20 minutes.