GP
Gyor P

1 reviews | Active since May 2018

01 Sept 2020, 09:59

Vodacom Unlimted packages a ****!!!

unlimited Vodacom packages does not exist. My usage all of a sudden went up 330% and left me with a R2523 account. No feedback from them. I was told it is actually 4500 minutes. All of a sudden my usage escalated from an average of 1500 over the last 24 months to 5000 minutes. The V-Contractors that phones you are the group that gave me this false information. THERE ARE NO UNLIMITED PACKAGES IN VODACOM

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Replies (3)
Vodacom
Vodacom's reply01 Sept 2020, 11:07
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
GP
Gyor P's update01 Sept 2020, 12:00
Reviewer Update
Merriweather Naidoo
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GP
Gyor P's update01 Sept 2020, 12:03
Reviewer Update
merrisha Naidoo
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