NS
Nathan S
1 reviews | Active since Apr 2021
31 May 2021, 13:51
Vodacom unlimited problems
We have appalling service from vodacom regarding the fiber line. No one can assist us or even give an explanation as to why our internet is off. We have spent hours on the phone just tto be cut off or redirect to another department that cannot assist us. This is disgusting service from vodacom and would not recommend the Vodacom service to anyone.
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Replies (2)
Vodacom's replyOfficial
31 May 2021, 14:39Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply31 May 2021, 14:39
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
NS
Nathan S's updateReviewer Update
31 May 2021, 15:07Stop lying. I want our internet connected before 17h00 TODAY. YOUR SERVICE GOES AGAINST THE CONSUMER PROTECTION ACT OF SOUTH AFRICA. I WANT THIS PROBLEM SORTED TODAY BEFORE 17H00.I WILL NOT ACCEPT ANY EXCUSES
NS
Nathan S's update31 May 2021, 15:07
Reviewer Update
Stop lying. I want our internet connected before 17h00 TODAY. YOUR SERVICE GOES AGAINST THE CONSUMER PROTECTION ACT OF SOUTH AFRICA. I WANT THIS PROBLEM SORTED TODAY BEFORE 17H00.I WILL NOT ACCEPT ANY EXCUSES